Shopping for Home Improvement Supplies

[aem]

Hello -

We are graduate students working on a school project and would be very grateful for the input of some Do-It-Yourself experts. Could you please take a couple of minutes to answer the following questions? Any information that you can provide would be much appreciated.

Thank you very much.
- Stacey, Alex and Amy (Boston University)


1. When buying home improvement supplies, what kind of in-store experience are you looking for? What kind of on-line experience?

2. Under what circumstances do you/would you use store websites to research home improvement product features and prices before buying?

[luvtotry]

quote:Originally posted by aem

Hello -

We are graduate students working on a school project and would be very grateful for the input of some Do-It-Yourself experts. Could you please take a couple of minutes to answer the following questions? Any information that you can provide would be much appreciated.

Thank you very much.
- Stacey, Alex and Amy (Boston University)


1. When buying home improvement supplies, what kind of in-store experience are you looking for? What kind of on-line experience?

2. Under what circumstances do you/would you use store websites to research home improvement product features and prices before buying?

luvtotry

[luvtotry]

I try to avoid buying on line since the shipping charges are so high. Also like getting things in person in case I have some questions.
I enjoy checking out the interactive librarys they have on HGTV and DIYnetwork.com.

luvtotry

[aem]

Dear Luvtotry,

Thank you very much for your responses to our questions about home improvement stores. Your answers are very valuable to us.

If you are interested in registering your input, we would love to receive your answers to the four questions listed below.

We enjoy researching this topic very much and are grateful for your willingness to participate.

Thank you again.

- Stacey, Alex and Amy (Boston University)



1. If you use websites to research or buy home improvement supplies, what do you like or dislike about the websites?

2. If you use websites to research home improvement supplies but then go to the store to buy the products, why don’t you buy the products online?

3. What would you like to change about your in-store or online home improvement supply shopping experience to make it better?

4. If you are familiar with Sutherlands Lumber & Home Improvement Centers, what do you like or dislike about Sutherlands as compared to Home Depot? As compared to Lowe’s?