kitchenaid french door KFBA25ERSS not cooling or freezing

[zelaak]

I have a kitchenaid french door KFBA25ERSS that is not cooling or freezing. The first time this happened one of the fridge doors was left slightly open overnight! We unplugged the fridge for a couple hours and it started working fine again. In the meantime we've adjusted the legs on the fridge so that the doors always close. The fridge has been working fine, we have not had any problems for a couple months but now it's happening again. We had a tech come out and they said it was the sealing system & would cost $800 for labor...the parts are still under warranty for a couple more months, I don't know what to do!! Is there any other option for us? Could it be something else? We plugged the fridge b back in after 24hrs and nothing happened...we planned to do the same after 48 hrs. Please help!!

[Dan O.]

Get second estimate

.

There are a number of things that could cause cooling problems. A sealed system failure is one of them. If you had a technician actually inspect it, I suggest you trust the diagnosis. IF there is a sealed system problem it will have to be repaired and that is the most expensive repair that could be required.

I do however think $800 is too expensive for most sealed system repairs when the parts are covered by warranty. I might expect $350-$500 depending... I suggest calling a different *factory authorized* service depot for a second estimate. There are usually several in any service area (see the following link). Any of them should be able to do the repair.

LINK > KitchenAid, Whirlpool and Roper Service Locator - USA only



BTW the "sealed system" is composed of several components. You will need to find out *exactly* what the problem is before anyone would be able to provide an estimate on repair. It could be a compressor failure, a loss of refrigerant and/or a failure of some other part of it.

JMO

Dan O.
Appliance411.com
The Appliance Information Site
=D~~~~~~

.

[HayZee518]

doors

I think the sealing system he's talking about isn't the freon loop but the door's magnetic strips that hold the door closed.
if the doors are out of alignment, that would leak warm air inside and thaw whatever's in there.
the doors themselves are plastic with a magnetic seal going all around the door

[Dan O.]

Proper terminology

I think the sealing system he's talking about isn't the freon loop but the door's magnetic strips that hold the door closed.

I very much doubt that. No appliance technician would refer to such condition as the sealed system. That term has a specific meaning in the business.

The "sealed system" refers to the hermetically sealed refrigeration system consisting of the compressor, evaporator, condenser, connecting tubing and refrigerant. There could be a leak in one of those components causing refrigerant loss, there could be a restriction in one of those components resulting in poor or no circulation of the refrigerant, or the compressor could be defective resulting in poor or no circulation of the refrigerant.

JMO

Dan O.
Appliance411.com
The Appliance Information Site
=D~~~~~~

.