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Hello all:
I have bought a brand new house about a year ago. It came with GE appliances including the refrigerator.
Right after two weeks of warranty expiring the refrigerator dispenser stopped working. There are three buttons on top of it: Water, Ice and Crushed Ice. None of them work. In the beginning (when I noticed the problem) sometimes it would work (I would say 10% of the time) but now it does not work at all. There are LEDs on top of each of these buttons. The LED of the button that I choose lights up and stays lighted. But when I press the switch underneath with a glass, the light turns off and then turns back on. But nothing is dispensed. The same thing happens regardless of what I choose, water, ice or crushed ice. The ice inside however is making just fine. I removed all the ice from inside but that did not help.
I called GE hoping that they would fix it under warrnaty since it has been only two weeks since the warranty expired, but nooooo. The guy yelled at me saying "You don't understand, the warranty is now expired, you will have to pay ...". I told him your customer service is as crapy as your products are, and hung up.
Any help would be appreciated.
Thanks.
I have bought a brand new house about a year ago. It came with GE appliances including the refrigerator.
Right after two weeks of warranty expiring the refrigerator dispenser stopped working. There are three buttons on top of it: Water, Ice and Crushed Ice. None of them work. In the beginning (when I noticed the problem) sometimes it would work (I would say 10% of the time) but now it does not work at all. There are LEDs on top of each of these buttons. The LED of the button that I choose lights up and stays lighted. But when I press the switch underneath with a glass, the light turns off and then turns back on. But nothing is dispensed. The same thing happens regardless of what I choose, water, ice or crushed ice. The ice inside however is making just fine. I removed all the ice from inside but that did not help.I called GE hoping that they would fix it under warrnaty since it has been only two weeks since the warranty expired, but nooooo. The guy yelled at me saying "You don't understand, the warranty is now expired, you will have to pay ...". I told him your customer service is as crapy as your products are, and hung up.
Any help would be appreciated.
Thanks.
). I'm afraid all I can think of which might be responsible for such a symptom is a problem in the dispenser's electronic control (aka 'dispenser interface') part # WR55X10521 but I haven't had much experience working on that design of dispenser.
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