We have a Samsung Bespoke 3 door fridge (Model RF30BB6600QLAA) with the dual ice maker (small and large cubes, located in the freezer drawer). The problem is that the small cube ice maker side is getting water in with the ice somehow and then we have one large ice cube that must be chipped out of the tray.
We called for service and the tech said he found a little drip on the small cube ice maker. Instead of just ordering parts for the small cube side ice maker, the tech tried to order the whole ice maker unit (both sides large & small cube makers). The claim got rejected by the insurance company who said it's too expensive to fix. The fridge is about 3 years old and the money they want to offer us for the fridge is not enough for a new comparable size fridge.
Has anyone faced this problem? Is there a way to fix water dripping on/in the small cube ice maker? Anyone know a part number and/or where to get a replacement small cube ice maker for this fridge? Other than the ice maker issue the fridge has been great for us (so far)
My wife and I are seniors and can’t afford a new fridge. Although I'm disabled, our son is very handy & could easily remove/replace the ice maker unit (we watched the service tech), if we could find the replacement parts for the ice maker. Any and all suggestions and advice are appreciated!
We called for service and the tech said he found a little drip on the small cube ice maker. Instead of just ordering parts for the small cube side ice maker, the tech tried to order the whole ice maker unit (both sides large & small cube makers). The claim got rejected by the insurance company who said it's too expensive to fix. The fridge is about 3 years old and the money they want to offer us for the fridge is not enough for a new comparable size fridge.
Has anyone faced this problem? Is there a way to fix water dripping on/in the small cube ice maker? Anyone know a part number and/or where to get a replacement small cube ice maker for this fridge? Other than the ice maker issue the fridge has been great for us (so far)
My wife and I are seniors and can’t afford a new fridge. Although I'm disabled, our son is very handy & could easily remove/replace the ice maker unit (we watched the service tech), if we could find the replacement parts for the ice maker. Any and all suggestions and advice are appreciated!
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