Hi All,
I own and live in a condo and have recently had some water damage caused by a crack in a water suppression line. I feel like I am getting answers from property management and the vendor and feel that they are giving a runaround on how the incident occurred.
The condo is around 15 years old and in-between the walls of each condo unit, there are fire suppression lines. One of these lines froze and burst 5 years ago. The burst occurred on a night where the temperate was at -6 the night before. I found out at the time that the fire suppression lines were not insulated properly. I do not know much about fire suppression systems, so I assumed that the water remediation and vendors at the time did what was needed to fix the issues.
Flash forward to one week ago. I came home from work and found a handwritten note wedged between my door that said "If you have water in your unit, call property management". Sure enough, I found water coming out of the same pipe that burst 5 years ago. So this means that they did not fix the issue 5 years ago. The temperature the night before this evening was only 30, yet is was close to 0 a few weeks before.
So after taking the property management, the vendor, and the water remediation company, I got a few different stories. From what I could find out, the fire suppression vendor came out the test the lines. He found the compressor on the system frozen, then performed an air pressure test. He then ran 5 minutes worth of water through the pipe. The pipe had a 3 foot crack in it. The vendor mentioned to me that there was no water in the line, yet the property manager said there was.
So with all of this information, I have a few questions.
Could the air pressure test cause the pipe to crack?
Should there have been water in the lines at all times?
If the pipe froze a few weeks ago, shouldn't it have thawed and then leaked considering it was close to 60 a few days before the leak?
Does it sound like the vendor did not due a diligent job, or did he skip some steps?
What questions should I ask the property manager and vendor to find these answers?
I own and live in a condo and have recently had some water damage caused by a crack in a water suppression line. I feel like I am getting answers from property management and the vendor and feel that they are giving a runaround on how the incident occurred.
The condo is around 15 years old and in-between the walls of each condo unit, there are fire suppression lines. One of these lines froze and burst 5 years ago. The burst occurred on a night where the temperate was at -6 the night before. I found out at the time that the fire suppression lines were not insulated properly. I do not know much about fire suppression systems, so I assumed that the water remediation and vendors at the time did what was needed to fix the issues.
Flash forward to one week ago. I came home from work and found a handwritten note wedged between my door that said "If you have water in your unit, call property management". Sure enough, I found water coming out of the same pipe that burst 5 years ago. So this means that they did not fix the issue 5 years ago. The temperature the night before this evening was only 30, yet is was close to 0 a few weeks before.
So after taking the property management, the vendor, and the water remediation company, I got a few different stories. From what I could find out, the fire suppression vendor came out the test the lines. He found the compressor on the system frozen, then performed an air pressure test. He then ran 5 minutes worth of water through the pipe. The pipe had a 3 foot crack in it. The vendor mentioned to me that there was no water in the line, yet the property manager said there was.
So with all of this information, I have a few questions.
Could the air pressure test cause the pipe to crack?
Should there have been water in the lines at all times?
If the pipe froze a few weeks ago, shouldn't it have thawed and then leaked considering it was close to 60 a few days before the leak?
Does it sound like the vendor did not due a diligent job, or did he skip some steps?
What questions should I ask the property manager and vendor to find these answers?
Comment