Our current house is just over 10 years old, therefore the warranty has elapsed supposedly, but then we got the weirdest damages to the house, namely, windows on the house would *fly* off the walls and crash into the house.
the 1st one happened about a year ago around Christmas time, an entire window in the garage, including its wooden frame, flew off the garage wall and crashed into our new car, we would absolutely amazed, as the house is not *that* old, and we considered the window as part of the house's integral structure, and did not expect it to *fly off* the wall. anyways, the builder came by, and was amazed too, and said he has never seen anything like that before, and nailed the window back. Ok, so that was a freak accident.
then it happened again, to a different window!
it was 2 month ago, a different window in the house *flew off* the wall and crashed onto the floor, including its wooden frame, just like the 1st one, we were absolutely shocked. This time the glass broke on the window and we were quoted for about $600 to replace the glass (double layer glass), and the builder refused to at least pay for the broken glass, b/c the warranty has elapsed. And we were not happy, and we are genuinely worried for our personal safety and our property, what if a window fall off again and we were on vacation? and what are our options now?
(1)can we even go to small claims court on this?
(2)the warranty has elapsed, what are our rights then? if any?
(3)we felt we don't have *any* leverage on the builder, can we at least make complaints to the builder's guild? or let future buyer be aware of the quality of houses this particular builder is selling?
any advice is welcome.
thanks!
the 1st one happened about a year ago around Christmas time, an entire window in the garage, including its wooden frame, flew off the garage wall and crashed into our new car, we would absolutely amazed, as the house is not *that* old, and we considered the window as part of the house's integral structure, and did not expect it to *fly off* the wall. anyways, the builder came by, and was amazed too, and said he has never seen anything like that before, and nailed the window back. Ok, so that was a freak accident.
then it happened again, to a different window!
it was 2 month ago, a different window in the house *flew off* the wall and crashed onto the floor, including its wooden frame, just like the 1st one, we were absolutely shocked. This time the glass broke on the window and we were quoted for about $600 to replace the glass (double layer glass), and the builder refused to at least pay for the broken glass, b/c the warranty has elapsed. And we were not happy, and we are genuinely worried for our personal safety and our property, what if a window fall off again and we were on vacation? and what are our options now?
(1)can we even go to small claims court on this?
(2)the warranty has elapsed, what are our rights then? if any?
(3)we felt we don't have *any* leverage on the builder, can we at least make complaints to the builder's guild? or let future buyer be aware of the quality of houses this particular builder is selling?
any advice is welcome.
thanks!
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