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MyQ would not work, liftmaster states I may have a defective logic board

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  • MyQ would not work, liftmaster states I may have a defective logic board

    I have a new liftmaster garage door installed just over a year ago and my warranty expired by 2 months. I tried to install the MyQ but it wouldn't work. I worked with lift master for 2 days. I must say they have great tech support.

    after 2 days they said the MyQ may be defective and mailed me another. Well that one didn't work also. I called them back and another 2 hours of troubleshooting. They said I may possible have a bad logic board but they could not honor the warranty as it expired. Bummer.

    They told me I need part number logic board 45dct and the cost is $139. I look around at various sited and can possible pick it up for slightly under $100 but before I dump more money is there any way to tell if the board is bad as I don't think I can return the board if that's not the issue or is there possible another solution.

    Thanks in advance.

  • #2
    There is no meter or tool to plugin to pin point the problem. Make sure all the connector is in secure. I have other boards so I can switch around and eliminate the problem. LiftMaster has a good customer service.
    Might tryout the gateway at a friends house to see if it will work that and/or try another phone/computer/router to eliminate the problem.

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