GE Side by Side not dispensing ice/water

[Holen1]

Hi-

I have a problem with my GE side by side fridge (model GSS23QSWA SS) and wondering if someone here can help.

Problems: 1) oftentimes, the fridge would make a moderately loud whirring sound every now and then; 2) has some temperature issues i.e., it regularly did not keep or display approximately equal "set" and "actual" temperatures especially in the frozen side (not sure of this is a control board issue or a impaired or broken internal temperature sensor or whatever); and 3) most recently, the water/ice dispense stopped working though the unit continues to make ice internally – now the light above the various functions (ice, water, crush) just blink briefly and nothing happens).

What's been done: I did change the main control board with a new one but issues 2 and 3 persist. As for the whirring sound, I have not heard it but it has only been 2 days and may be too early to tell.

Any suggestions? Do I need to change the dispenser control board to get the ice/water dispenser going again? Why the variance between the "set" and "actual" temperatures?

Thanks in advance.

[Dan O.]

Why the variance between the "set" and "actual" temperatures?

If the main control board was replaced, I can't think of anything besides possibly a failed thermistor (temperature sensor - see the following link).

LINK > GE GSS23QSWASS Temperature Thermistor

There are at least 3 in the appliance (all the same), two in the freezer, one in the fridge compartment air damper. The one attached onto the evaporator coil is used for sensing a complete defrost, the others the air temperature in the associated compartment.

Do I need to change the dispenser control board to get the ice/water dispenser going again?

I don't know of any other possible causes if power is getting to that control but none of its operations are occurring. Maybe check the owner's manual to see if there might be some kind of lockout preventing its use.

LINK > GSS23QSWASS Dispenser Interface and Control Board

JMO

Dan O.
www.Appliance411.com
The Appliance Information Site
=D~~~~~~