Yes, glad you found it. On my refrigerator, it's a black plastic grill on the bottom front, attached with two screws, right side and left. The wires with the connectors and the water line (both of which come out at the bottom freezer door hinge) are protected by this otherwise mainly cosmetic "grill". Once removed it's easy access to the faulty connectors.
From reading here and elsewhere, it seems to be a common problem with these units. Hopefully they've already corrected the problem in later models.
Amazingly easy repair, registered just to thank you folks. I'm grateful. It was broken for a year since nobody could stay home for the repairman.
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