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Furnace Repair - am I being ripped off?

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  • Furnace Repair - am I being ripped off?

    Apologies in advance if I'm posting this in the wrong forum (new member here)

    long story short...
    - my 7 yr old furnace breaks
    - one of the valves on the gas valve is broken
    - call repairman and he replaces the gas valve with a 'brand new' one
    - $500 parts/labor
    - 2 weeks pass
    - furnace fails again
    - gas valves aren't opening after circuit board 'clicks'
    - I call a repairman (from the same company) and he comes to diagnose the problem
    - says the solenoid is causing something in the gas valve to 'stick' (which he says, is common in brand new gas valves)
    - he taps the gas valve with a wrench a few times
    - then he looks at the connectors on the circuit board
    - he says the contacts (from the circuit board) are dusty and that could be why the valve is not getting enough energy (signal) to open the valves
    - we try lighting the furnace again- and now it works!
    - $60 labor
    - 3 weeks pass
    - now having the same issue as last time (gas valves aren't opening after circuit board clicks several times)

    ***

    Does this sound like I need a new gas valve? I mean, is this common in a new gas valve where the solenoid is sticking like this? I'll be the first to admit I'm not a professional, but logic tells me that if I have something 'new' I shouldn't have to hit it like the Fonz to get it working again.

    At first I was convinced that it was the contacts being dusty for why the valves didn't open but I find it VERY hard to believe that after 3 weeks my furnace doesn't work because of more dust, when the previous 7 yrs I never had touched those contacts before (i know, i know, im going to start being more mindful and get annual cleaning on my unit).

    anyones thoughts on this situation?

    thanks in advance!

  • #2
    gas valves have an aluminum spool that moves within a machined cavity. it is possible, but unlikely, that the valve is faulty [metal chips etc] dust has no bearing on the electrical curcuit. raw power will burn through any "dust" except for open construction on relays, dust has no bearing on making up contact. solid state relays don't have a "burn" issue. most are sealed anyway. cost of a new valve just go searching hvac parts. find your valve and see the price online.

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