How does the new condenser coil look like?

[shameed]

Hello:

I just got the condenser coil replaced (actually the guy is replacing as I am typing this post) under warranty. It took Carrier about 3 days to deliver it. The guy had removed the faulty (leaking) one before in his last trip a couple of days ago. Today he is installing the supposedly new one.

But when I looked at the "new" condenser coil, it looked wierd. It has wrinkles (for lack of better word) all over. The tiny think ventilation plates that run all around it were not uniformly straight and the top appears to be damaged.

When I told him my suspicion that does it look like brand new, he jumped at me saying that you don't trust me and blah blah.

I am attaching the pictures. Could anyone tell me how is that supposed to look like? Does this look like brand new? He had already removed it from the box, so he says, since it was not fitting in his van. And there is no label on the condenser showing that it is brand new or showing that it is from Carrier and not some generic refurbished condenser. My questions are:

1. Does it look like brand new? (see attachments)
2. Could it be the old one that he got refurbished or something?
3. Could this be a reconditioned that Carrier gave him instead of the brand new one.

Please reply as soon as possible.

Thanks.

[mardvard]

It could be that the "new" coil sent from the factory IS refurbished. Your model condensing unit could no longer be in production and the factory could be sending out refurbished units. I do not think that condenser coils come with model number stamped into them so there is no way to check if it has been used before. I could be wrong about that. As long as the majority of the surface of the coil seems like it is in good condition, it should reject heat perfectly fine with no side effects. The service tech should be able to straighten out the bent fins before he leaves.

[davidg73]

i watched the hvac company break the seals on the box my new Trane XL14i came in last year. some of teh fins were bent on it jsut from the manual being loose and rubbing in teh box.

that being said, it could well be a recond unit. factory warranty does NOT guarantee replacement parts will be new. read it close, they can repair or replace with products of THEIR choice.

he should use a coil brush to straighten the fins out as much as possible though.

[gbrad]

Looks like a new coil.

Condensor coils are delicate and even normal shipping renders some dents or laid over fins. These areas of laid over fins exist on many brand new units they are just covered up by the units exterior panels.

I've never seen or heard of any so called re-conditioned condensor coils.

gbrad