Please advice Shower control brand name and model?

[jgy2001]

Please advice this shower control brand name and model type? Where can we get parts in Northern California for repair? Thank you kindly.

[TinyTool]

I can’t say for sure, but it looks a lot like a Moen shower control, possibly from the Positemp series. The round backplate, lever-style handle, and the little red and black temperature limiter are all things you’d typically see on a Moen setup. That said, other brands like Delta, Kohler, and Pfister have similar designs, so it’s worth checking for any logos or markings on the trim or behind the handle. If you’re looking for parts, Home Depot, Lowe’s, or a plumbing supply store like Ferguson in Northern California should have what you need. You can also try checking the manufacturer’s website once you’re able to confirm the brand. If you’re up for it, removing the handle and escutcheon plate might give you a better idea of what you’re working with.

[jgy2001]

https://www.lowes.com/pd/Delta-Lockwood-Aged-Pewter-1-Handle-Shower-Faucet-with-Single-Function-Showerhead/3518460

Thank you very much for your reply. Found this at Lowes, But not sure its the exact part.
Is there any instruction anywhere on how to remove and replace the handle?

[TinyTool]

It’s great that you found this at Lowe’s, but before replacing anything, it’s important to confirm the brand. The one you shared is a Delta controller, and you can see the Delta logo on it. I’d suggest checking your shower control for any brand name or markings to make sure it’s the right match. If you don’t see anything on the trim, you can try removing the handle to check the cartridge inside, as that’s usually a good way to identify the brand and model.

While some cartridges may have the same dimensions, brands like Moen, Delta, Kohler, and Pfister design their valves and cartridges differently, making them mostly brand specific. That’s why it’s best to confirm before purchasing. If you need to remove the handle, start by turning off the water supply. Then, look for a small set screw at the base of the handle. It might be hidden under a cap and can be loosened with a hex key or screwdriver. Once the screw is out, the handle should pull off, though it might need a little wiggling if it’s stuck. Removing the escutcheon plate (the round backplate) will also give you a better look at the valve. If you’re replacing the cartridge, check for a retaining clip or nut holding it in place before pulling it out.

If you can take a closer look at what’s behind the handle and share what you find, I’d be happy to help figure out the exact match!

[jgy2001]

Thank you very much for your advice. Do mot find any brand logo anywhere on the shower control. No Delta logo.
Cannot tell what brand it could be?
Reading the Delta shower controller manual, it does not show how to remove the shower controller handle. Any advice?

[jgy2001]

Do NOT find any logo or lettering anywhere on the outside of our shower controller.
We check Delta show controller has logo or the letters Delta on the outside.
So, it's not Delta controller. What brand could it be?

https://www.youtube.com/watch?v=bEDxl0A2pl0

Watched this Moen shower control, their knob is different to ours'. So we assume ours not Moen, right?

[jgy2001]

Our shower control has two knobs, inside bar knob control water flow, outside smaller knob controls temperature. We do not know how to remove this temperature knob. We think some kind of tool to depress this plastic part (see red arrow pointing in picture).

[TinyTool]

Thank you very much for your advice. Do mot find any brand logo anywhere on the shower control. No Delta logo.
Cannot tell what brand it could be?

Watched this Moen shower control, their knob is different to ours'. So we assume ours not Moen, right?

You're welcome. It's possible that your shower control is from a lesser-known brand or an older model that doesn’t have visible branding on the trim. Some manufacturers, especially with older designs, didn’t always stamp their logos on the exterior.

Our shower control has two knobs, inside bar knob control water flow, outside smaller knob controls temperature. We do not know how to remove this temperature knob. We think some kind of tool to depress this plastic part (see red arrow pointing in picture).

It looks like the temperature control knob has a locking mechanism that needs to be disengaged before removal. The plastic tab where the red arrow is pointing seems to act as a locking clip. Try pressing it inward while gently pulling the temperature knob outward. If that doesn’t work, check around the base of the knob for a small set screw, possibly an Allen or Phillips screw, that may need to be loosened first. In some cases, the tab can be stiff, so using a small flathead screwdriver or a plastic pry tool to press it while pulling the knob off might help. If there’s any mineral buildup, the knob could be snug, so wiggling it slightly while pulling can make it easier to remove. Once the temperature knob is off, you should have a clearer view of how the main flow control knob is secured. Let me know what you find after trying this!

[TinyTool]

Once the handle and trim (escutcheon plate) are removed, there’s a good chance you’ll find a brand name, logo, or model number on the valve body or inside the trim. This information will help in identifying the exact make and model of the shower control for repairs or replacements.

[machinist]

In some models, you might need to simultaneously push the tab in and rotate the knob slightly counterclockwise to release it.

This style of valve with the red temperature indicator ring appears similar to some Delta or Moen pressure-balancing valves, though I can't confirm the exact model. As TinyTool mentioned, once you get the outer knob off, there may be manufacturer markings on the internal components that will help identify it.

[jgy2001]

No set screw any kind any where at the temperature setting knob. Unable to push the plastic tab inward. Unable to pull this plastic tab. Obviously, this plastic tab is some kind of lock of the temperature control knob,

[TinyTool]

You're absolutely right, the plastic tab is likely the locking mechanism for the temperature control knob. Since there's no set screw and the tab isn't easily pressing in or pulling out, it may require a different approach. Try using a small flathead screwdriver or a plastic pry tool to press the tab inward while gently pulling the knob outward at the same time. If the tab is stiff due to age or mineral buildup, you may need to apply firm but controlled pressure. Also, check around the base of the knob for any hidden grooves or openings where the tab might need to be pried instead of pushed. Some models require a slight twisting motion while pulling outward rather than a direct pull. If the knob still won’t budge, soaking a cloth in warm water or white vinegar and holding it against the area for a few minutes might help loosen any mineral deposits.

Have you checked the showerhead for any branding? It might be from the same manufacturer as the shower control. Also, take a look at other bathroom faucets, as builders often use the same brand for multiple fixtures. Let me know if you find anything.

[jgy2001]

We have changed the shower head from Home Depot for larger water flow.

Unable to either push this plastic tab in or pull out, we assume there must be some kind of tool to unlock the temperature control knob. Any suggestions welcome.

[TinyTool]

https://faucetlist.com/collections/complete-delta-shower-faucets

I also came across this website. If you can share a clearer picture of the shower controller, that would be really helpful! You might also try searching for your faucet there yourself.

[jgy2001]

In our discussions, we are thinking may be there are specific tool to push this plastic tab to unlock and release this temperature control knob. Any suggestions?