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Genie screw drive model stops and reverses

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  • Genie screw drive model stops and reverses

    Hi everyone! What causes garage door openers to reverse direction when closing? Looking for common reasons and fixes for Genie screw drive models that stop and reverse mid-cycle, even when the safety sensors are clear. Any tips to try before calling a professional?

    Thanks..

    DK

  • #2
    Hi DK!

    Garage door openers, like the Genie screw drive models, can reverse direction mid-cycle for several reasons. Even if the safety sensors are clear, other issues may be at play. Here are some common causes and troubleshooting tips you can try before calling a professional:

    1. Force Adjustment Settings
    Cause: The opener’s force settings may be too low, causing it to interpret normal resistance as an obstruction.
    Fix: Locate the force adjustment knobs (often on the opener’s motor housing) and increase the downward force slightly. Refer to your manual for specifics.

    2. Track Obstructions or Misalignment
    Cause: There may be small obstructions or misalignment in the track, which the opener detects as resistance.
    Fix: Inspect the tracks for dirt, debris, or bent areas and clean or realign them as needed.

    3. Door Balance Issues
    Cause: A garage door that’s out of balance will put uneven strain on the opener.
    Fix: Disconnect the door from the opener and manually lift it halfway. If it doesn’t stay in place, you may have a spring issue, which requires professional attention.

    4. Screw Drive Lubrication
    Cause: Lack of lubrication can create resistance, causing the opener to stop and reverse.
    Fix: Use the proper lubricant (Genie recommends a specific type) for the screw drive and apply it to reduce friction.

    5. Limit Switch Settings
    Cause: The limit switch, which controls how far the door travels, may be misadjusted.
    Fix: Adjust the limit settings so the door doesn’t think it’s reaching the ground prematurely and reversing.

    Try these steps, and see if the opener functions more smoothly! If none of these work, the motor or sensors may need further inspection by a professional.​

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