Refrigerator's freezer temperature control

[repairsalot]

I know this is a vague question but here it is. I have a 2015 model Frigidaire refrigerator. The Auxiliary Freezer Temperature Control in the freezer compartment was stuck and could not be adjusted the first time I tried to use it. I was able to manage to keep both compartments in the temperature range I desired using only the Refrigerator/Freezer Temp. Adjustment Control slider in the refrigerator compartment which moves smoothly from Cold to Recommended to Coldest positions. The warranty I have expires mid-January 2018 and this week I had 2 appointments with a service company to look at the issue but both times they didn't show up. For some reason, in between the 2 scheduled appointments the Auxiliary Freezer Temperature Control slider moved out of the middle Recommended position but only in 2 increments above & below the Recommended position (if these positions are normal they might be considered presets). I am waiting for answers from Frigidaire via their website question submission page since I cannot wait on hold as they are extremely busy at this time. Does it seem that these "preset" positions might be normal for the Auxiliary Freezer Control or is it more likely that the slider should move smoothly/freely? Thank you.

[FatimaandAhmed]

Hi there!

I know its been a while since you posted this and hopefully you got it fixed!

I will still answer the question.

You had quite the runaround with your Frigidaire refrigerator! Ideally, the Auxiliary Freezer Temperature Control should move smoothly throughout its range, so if it’s sticking to specific preset positions, it might be a sign of a mechanical issue. Since you were already managing with the main temperature control, it’s good that your fridge was functioning, but it might be worth having that slider looked at before your warranty runs out.