Monitor 2400 E13

[Msheehan1]

Hi Everyone,

I am new to this forum. I have an issue with my monitor 2400. It works perfectly until it reaches the thermostat temperature. Once the temperature goes below the thermostat setting the unit tries to start the burn light goes on for a second and then I get a e13 error. I had the unit service ( almost everything replaced , I can share the receipt if need be) and the problem went away for a week. They did not replace the flamerod so I did that today.

The problem still persists. The only way to get the unit to work is to turn it off and on again. When it does fire up again there is a lot of Grayish smoke coming out of the vent.

Anything else I can try. I live on a island and it not that convenient to get it serviced. Plus I do not want to take it back to the people that did not correct the problem in the first place.

Thank,

mike - Rhode Island

[FordMan59]

There shouldn't be smoke at the exhaust flue, I'd check that all gaskets are intact and that the burn mat hasn't lifted off the bottom of the burn pot. I'd also check the filter for the constant control valve to be sure it's clean. You can also remove the fuel line going to the burn pot and check that the inlet isn't clogged with carbon. Before removing the fuel line be sure the pot is cool or the inlet in the pot may break loose causing you to have to buy a new pot or have the inlet brazed back into the old pot. Is there a possibility you have water in the fuel causing poor combustion? When the heater does run is the flame a nice even blue?

[Msheehan1]

The heater has a very nice blue flame. The kerosene could have water I suppose. I did drain about a Gallon out of the tank. Is there an additive to remove the water?

I will look at the other items you mentioned when the heater cools down.

Thanks for you help.

[hawkins111]

You can make some headway here by looking at the flame and burner light at the same time when you start up. If the flame is strong and blue and the burner light starts blinking and an error code comes on you have something going on with the flame sensor, i.e. sooted, touching the side or burner ring. If the flame dies out and then the burner light starts blinking you have a fuel problem, i.e. low fuel, dirty filter, blocked air or exhaust. Tom

[FordMan59]

Monitor recommends not using fuel additives. I suppose a person could use a barrel pump that will reach the bottom of the tank and pump the water out that way. I have an electric pump I bought at Home Depot several years ago that you can attach a short section of hose such as a washing machine hose to that would also work for reaching the bottom of a tank. If the hose was too flimsy you could always tape it to a metal rod or piece of PVC pipe to make it more rigid. Here's a link to a pump similar to the one I have. Wayne 1/10 HP Portable Transfer Utility Pump-PC2 - The Home Depot

[Bryand]

Hi Everyone,

I am new to this forum. I have an issue with my monitor 2400. It works perfectly until it reaches the thermostat temperature. Once the temperature goes below the thermostat setting the unit tries to start the burn light goes on for a second and then I get a e13 error. I had the unit service ( almost everything replaced , I can share the receipt if need be) and the problem went away for a week. They did not replace the flamerod so I did that today.

The problem still persists. The only way to get the unit to work is to turn it off and on again. When it does fire up again there is a lot of Grayish smoke coming out of the vent.

Anything else I can try. I live on a island and it not that convenient to get it serviced. Plus I do not want to take it back to the people that did not correct the problem in the first place.

Thank,

mike - Rhode Island

Think I would change filter outside again, while the oil is off clean filter in sump and also check oil line going into the burner. Use a 6 or 8 inch 1/8" dirll bit to clean out the line going into the burner. But make extra sure the heater has been off for a while and cool.

[Msheehan1]

Think I would change filter outside again, while the oil is off clean filter in sump and also check oil line going into the burner. Use a 6 or 8 inch 1/8" dirll bit to clean out the line going into the burner. But make extra sure the heater has been off for a while and cool.

Why do you think it is the outside filter. The unit will run for hours, it is only when it transition from on to off to back on via the thermostat.

thanks for your help

[Bryand]

Why do you think it is the outside filter. The unit will run for hours, it is only when it transition from on to off to back on via the thermostat.

thanks for your help

Not saying it is but could be. Filters are a couple dollars. It is more than likely the filter in the sump or the line going down into the burner. if it was serviced properly all this should have been done anyway. I would think it is 1 of these 3 things.

[Msheehan1]

Mtaters have gotten worse, I did check to make sure that the fuel is pumping through the line and it is.
I now get e-13 all the time, no burning at all, still a lot of gray smoke but the unit never burns anymore.

[Bryand]

Mtaters have gotten worse, I did check to make sure that the fuel is pumping through the line and it is.
I now get e-13 all the time, no burning at all, still a lot of gray smoke but the unit never burns anymore.

It can be pumping thru the line but not into the burner if the line going into the burner is stopped up. It is either that, water in sump and filter and make sure your flame sensor is not touching anything or has carbon on it.

[hawkins111]

If the window is clear and you do not see a flame STOP
trying to start the heater. If you keep going with no flame you will flood the unit. Check to see if the igniter is working. You can use an OHM meter which should show 12.7 OHMs at room temp. If you don't have a meter remove the igniter and put it on something that can stand some heat, disconnect the fuel pump and try to start the unit. Let it go all the way to the error code. The igniter should get white hot over the whole length. You will need gaskets or gasket material to finish this job. If your unit is flooded it will need to be taken apart and cleaned. You will need gasket and other parts to do this job. Tom

[Msheehan1]

Thanks Tom. What type of gasket material can I use? I imagine I can reuse the gaskets I took for a short time to until I get new ones. It is amazing how fragile the gaskets are.

I did put a 1/8 drill bit in the inlet, but I went down only about 4 inches.

If if the unit is flooded, what is the cleaning procedure.

Again thanks for your help

[hawkins111]

Use a Volt Ohm meter on your igniter first. That way you won't mess up any gaskets.

Tom

[Msheehan1]

Use a Volt Ohm meter on your igniter first. That way you won't mess up any gaskets.

Tom

I will try to do that later this week since I cannot find my meter. I take you want me to measure at the circut board correct.

Mike

[hawkins111]

Remove the wires off the board and OHM the two wires.

Tom