We bought this condo 5 years ago. The monitor heater works fine the first three years. Now if it is very cold, the heater stopped working with error code E14. This year the heater didn't work when the outside temperature below 10F. We asked a professional heater repairer to check our heater, the man cleaned our heater, but it still didn't work well, so we asked him again, the man said it's water condensation in tank, so he add some anti-freezer to the tank, and heat the tank with a torch. The heater only worked for one day, then it showed E14 again. The flame was very small, the heater worked about 10 minutes, then stopped with E14.
I saw water dropping at the flue pipe, so I disconnected the outside flue pipe, and found the pipe filled with ice, so I cleaned the pipe, and reconnected the pipe, then finally the beautiful blue large flame came again. But it only have worked for about 5 days, then I found there is blue flame with flickering yellow pop. So I disconnected the flue pipe, and found the pipe was half filled with ice and water, and the water was leaking from flue pipe A air intake port. Please see the First pic.
So I checked the manual and found the flue pipe A is not installed in correct direction, it should rotate anti-clock wise 90 degree. But look the holes in the wall, it's not easy to rotate the flue pipe to correct direction.
Now my question is why the flue pipe A leaking water, why leaking water from air intake port. Does it help to replace a new flue pipe A?
Thank you very much! Any suggestions are welcome!
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